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Shipping Policy

GMA PRODUCTS STORE SHIPPING POLICY AND TERMS OF TRADE FOR THE SALE OF GOODS

Welcome to GmaProducts Shipping Policy, Terms of Use and General Outline page!

Before we go through our Shipping Methodology, please note the Number #1 Rule: You MUST supply your full and total CORRECT Shipping Address, including the correct and exact Suburb and the correct Post Code. If any of these details are incorrect, it could result in delays, or even a complete failure of the shipped item being returned to us, where we will then have to contact you, get the correct address, and reship it and now this means that you will have to pay the NEW shipping fee, because the courier company or post office will charge us to re-ship so please, please PLEASE please make sure you enter your correct details… don’t just put Sydney with a post code of 2038, because you live in the metropolitan City of Sydney. The post code of 2038 belongs to Annandale, which is a SUBURB of The Metro of Sydney. If you enter Sydney, then the post code should be 2000. If you enter Annandale then the post code should be 2038. We can only ship to the address that you enter, so please help us help you get your products fast and on time.

HOW WE SHIP

  • We ship Fast, and we ship everything with a tracking number, and insurance in transit
  • In Australia we use Couriers Please and Australia Post as required (these are the only two)
  • AUSTRALIA: We currently ONLY ship within Australia, and we provide a Tax Invoice which includes the amount of gst paid, as per Government requirements
  • OUTSIDE OF AUSTRALIA: Any destination outside of Australia must be done manually, where a customer has to contact us and make arrangements for delivery outside of Australia and we will then advise if we will accepted that destination, and we will then provide our terms with a quote of shipping and invoice total to the customer directly for payment prior to shipment.
  • We Dispatch twice a week, via our couriers or via Australia Post (usually Express Post)
  • We only deliver to physical addresses and not PO Boxes
  • Typically we use fast couriers to deliver to your premises and an adult must be there to take possession of the goods.
  • Typical and Normal delivery times will range from anywhere from 24-48hrs to most major cities, once dispatched from our warehouse, but could take up to 7 days in some regional areas. In remote areas it may take longer.
  • Remote areas may be dispatched to, as long as there is a normal postal service to that remote location, within the normal Australia Post network.

Shipping of ALL products on our GmaProducts  site are FREE where any single Checkout reaches $99, otherwise a flat rate of $9.99 applies to any single Checkout.

Any Warranty Return to us that has been authorised for return to us and by us, is done at the expense of the Customer; all authorized Warranty Returns serviced by us for the Customer and is been sent by us, is paid by us and the customer has to pay nothing in that case.